How does the Boho Lab protect my privacy?
At the Boho lab we respect your privacy and protect any information collected regarding our clients. No information will be used by a third party. Personal data entered at the time of purchase, will only be used to make sure your order is placed and delivered accordingly.
Is shipping free?
Shipping is free for all our rugs to anywhere in CANADA & USA. Your Boho Lab products will be packaged and shipped within 1 or 2 business days.
International Shipping (Other than Canada & USA). For all countries other than Canada & USA orders, your product will be shipped in less than 5 days.
For custom made products, estimated delivery is 4-6 weeks, but we recommend you to check in with us if there is a rush order.
Other shipping option : You can choose the product you wish to purchase online and pick it up from our store in Montreal.
How do you tax your products?
In Canada, we go by the provincial taxing customs. For orders to the USA we don’t charge any taxes.
What is your return policy? Do you offer refunds?
For a full refund: The product you purchased needs to be unused and in its original condition, you need to return your product within 14 days. If all these conditions are met, you will have to pay the return shipping costs and repackage the product as it was shipped to you.
Do you rent furniture pieces for events, photoshoots and any type of staging? Tell me more about how it works?
If you have an event coming up and would like to add a bohemian touch, we would love to hear from you and get to know more about what kind of pieces would complete your vision and add the impression you desire. Contact us, and someone from our team will be happy to accommodate your request, help you get a quote, and coordinate delivery/pickup.
For shipments outside Canada, do I have to pay any extra fees or duties?
Any extra fee to be paid as duties when shipping outside Canada will be the responsibility of the customer.
I love everything about the Boho Lab store in Old Port Montreal. Is it possible to rent out the space for private events?
The Boho Lab space is our haven. We love taking care of it and believe that it is a place for gatherings and positive feelings. If you are thinking of hosting an event, contact us and we will coordinate with you
Do you offer gift-wrapping & gift cards?
We offer free gift-wrapping for any occasion. We also offer gift cards that may be used when purchasing from both online and our physical store.